DataMaster Online
Production Solutions Questionnaire


Thank you in advance for your help with DMO Solutions. 
Our customers are your customers!
The information you give in the questionnaire will help us provide accurate information on your products to printing solutions resellers all over the world. 
By helping us improve our module on Solutions, you will be getting free, targeted advertising.

To ensure that we cover all the solutions that are in your catalog, please fill in a questionnaire for each software product that your company designs or sells.
For each Solution you want to tell us about, follow the instructions at the end of the questionnaire, or click on the link in the mail again.

This Questionnaire is for Production Printing Solutions: Web2Print, Variable Data, Job Submission and WorkFlow. If you would like to fill one in about Document Capture and Document Management Solutions, or Print Accounting Solutions, please get in touch with us.

To make it as easy as possible for you, most of the questions are phrased for Yes/No responses.  You can choose N/A for Not Applicable.  There is a Comments box at the end of each section.

If you have any questions or comments, please drop me a line: eb@datamaster.fr

Edward BILSON




* obligatory
The following questions are about you, and the software concerned with this questionnaire.
What is your surname? *
What is your first name? *
What is your company's name? *
What is your email address? *
What is the date? *
On which software product are you providing details? *
What are the strengths of this product, in your view? (optional question)
Please describe the product in a few lines.
What is the latest version of the software?
Are product updates distributed automatically?
yes     no     n/a


The following questions are about the markets you operate in and the language versions of your product.
Which language versions of the software are available?
English
French
Spanish
German
Italian
Arabic
Russian
Which markets is the software available in?
EMEA
North America
Asia / Pacific
Do you have any additional comments on Markets and Language versions?


Shortcuts within this questionnaire


The Web to Print solutions section is just below.

Jump straight to Job Submission systems

Jump straight to Production WorkFlow systems

Jump straight to Variable Data systems

Web2Print Services
General information
The software is installed on a computer on premises
yes     no     n/a
The software runs as a service from the internet
yes     no     n/a
Conforms to HTML5
yes     no     n/a


About this product's market orientation:
B2B, aimed at businesses
yes     no     n/a
In-house print-shops
yes     no     n/a
B2C, aimed at mass public
yes     no     n/a
Forms part of wider Solution (Xplatform or ERP)
yes     no     n/a
Software provides integration in a Cross Media strategy
yes     no     n/a
Non-print products can be managed
yes     no     n/a
Software can support email output
yes     no     n/a
Supports content/graphics related to non-print products
yes     no     n/a
Further details:


About compatibility:
Integrates with 3rd party MIS/ERP
yes     no     n/a
Compatible with Mac OS
yes     no     n/a
Support for Adobe apps
yes     no     n/a


The end customer communicates with the users by:
logging on to the site
email
a mixture


About the site features
The site can process orders
yes     no     n/a
End customer can print on demand from a library of existing documents (public or private)
yes     no     n/a
The site provides online design tools
yes     no     n/a
The site can display quotes
yes     no     n/a
The software can generate quotes
yes     no     n/a
The software can generate quotes semi-automatically
yes     no     n/a
End customer approves galley online
yes     no     n/a
End customer confirms orders prior to job submission
yes     no     n/a
The site can process financial transactions
yes     no     n/a


Payment can be effected by:
invoice
yes     no     n/a
credit or debit card
yes     no     n/a
PayPal
yes     no     n/a
Other card systems including pre-paid and users' ID cards
yes     no     n/a
End cutomer can track progress of production
yes     no     n/a


The following points relate to the internet site, its structure and design
All changes to the site have to be made by the service provider.
Some elements can be modified by the user.
The site can be customised by the user substantially.


The user can customize:
The user can customize:
customer interface;
library;
quotes;
tariffs
banners
the payment interface
other components:
Can integrate with one or more CRM products
yes     no     n/a
Please state which:
The software has its own CRM
yes     no     n/a


Job Submission Solutions (whether or not related to a Web2Print service)
Print jobs can be submitted:
Print jobs can be submitted:
by placing them in a "hot" folder
by printing them to a virtual printer
as single files of acceptable type
as multiple files
as paper originals
as DTP output
by other means:
Can provide a library of templates or models
yes     no     n/a
Template or existing documents can be modified
yes     no     n/a
The following filetypes are supported
input PS
yes     no     n/a
EPS
yes     no     n/a
PDF/X
yes     no     n/a
1-bit TIFF
yes     no     n/a
Others:
Handles pre-press features
yes     no     n/a
Imposition can be automatic
yes     no     n/a
Machine selection can be automatic
yes     no     n/a
Machine selection is always manual
yes     no     n/a
End-user can select job options
yes     no     n/a
End-user can select paper types
yes     no     n/a
End-user can select finishing options
yes     no     n/a
All equipment finishing options are displayed
yes     no     n/a
Some finishing options are displayed
yes     no     n/a
Displayed finishing options are defined manually
yes     no     n/a


Variable Data processing systems
The software merges data from a data source with a template or model target document
yes     no     n/a
Specific information related to this key process:


The software:
Can run from the cloud
yes     no     n/a
Can run as a single-user app on a local computer
yes     no     n/a
supports Adobe plugins
yes     no     n/a
supports MS.Office plugins
yes     no     n/a
Other:
The software is intended to provide transactional documents
yes     no     n/a

The software can generate personalised images
yes     no     n/a

The following data types are supported:
text
yes     no     n/a
tables
yes     no     n/a
databases
yes     no     n/a
Supports database linking
yes     no     n/a
specific data formats supported:
Provides tools for managing templates
yes     no     n/a


Print Workflow Management Solutions
About the Software
This software provides ERP
yes     no     n/a
This software provides MIS
yes     no     n/a
How flows are constructed, and interconnected
User roles are predefined but configurable
yes     no     n/a
It is can run on on Windows
yes     no     n/a
It is can run on on MAC OS
yes     no     n/a


About compatibility with printing equipment
Specific compatibility with a machine IS required for FULL function
yes     no     n/a
The software is only compatible with one brand (see Machine Compatibility list)
yes     no     n/a
The software is compatible with several brands (see Machine Compatibility list)
yes     no     n/a
Details about brand compatibility:


About compatibility with RIPs and Print Controllers
Specific compatibility with a RIP IS required for full function
yes     no     n/a
The software is only compatible with one make of RIP
yes     no     n/a
The software is compatible with several makes of RIP
yes     no     n/a
Compatible RIPs / Print controllers:


About the software's features and functions
The software can produce job schedules
yes     no     n/a
The software can manage print queues
yes     no     n/a
Pre-flight is integrated
yes     no     n/a


About integration with other management tools
The software can import data from MIS or ERP systems
yes     no     n/a
The software can export data to MIS or ERP systems
yes     no     n/a
Import/export and updating can be in real-time
yes     no     n/a
Compatible with ComputerToPlate workflow systems
yes     no     n/a
Supports JDF
yes     no     n/a
Supports JMF
yes     no     n/a
The software has some tracking, journal or auditing features
yes     no     n/a
Can report against KPIs
yes     no     n/a
Supports account codes or cost centres
yes     no     n/a
Statistics can be provided
yes     no     n/a
Other forms of management data imported or exported:
yes     no     n/a
Supports imported stock control data
yes     no     n/a
The software has its own stock control system
yes     no     n/a
The software can manage finished printed product storage
yes     no     n/a
The software can archive job data
yes     no     n/a
Support for transport management
yes     no     n/a
Provides delivery notes
yes     no     n/a
Manages POD/billing
yes     no     n/a
Thank You Very Much!